IT Support & Systems Management Specialist | Amman, Jordan

Location

Amman, Jordan

Job Category

• Information Technology (IT) & Software
• Administration & Office Support

Job Overview

We are seeking a skilled IT Support & Systems Management Specialist to join our team in Amman, Jordan. This role is ideal for technology professionals with experience in IT support, systems management, and technical troubleshooting. The successful candidate will play a key role in maintaining IT infrastructure, resolving technical issues, and ensuring smooth day-to-day technology operations.

This position offers an excellent opportunity for professional development and career growth within the information technology field. Candidates will have the chance to strengthen their technical expertise, collaborate with cross-functional teams, and contribute to maintaining efficient and reliable IT systems in a dynamic work environment.

Key Responsibilities

• Provide technical support for hardware, software, and network-related issues.
• Troubleshoot and resolve IT system problems efficiently.
• Monitor and maintain organizational IT infrastructure and systems.
• Support system upgrades, updates, and routine maintenance activities.
• Collaborate with team members to ensure seamless IT operations.
• Assist users with technical inquiries and issue resolution.
• Maintain documentation related to IT systems and support activities.

Requirements & Qualifications

Education

• Diploma or Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field preferred.

Experience

• Proven experience in IT support and systems management.

Technical Skills

• Strong troubleshooting and problem-solving abilities.
• Knowledge of IT infrastructure, operating systems, and technical support processes.
• Ability to diagnose and resolve hardware and software issues.

Soft Skills

• Strong communication and interpersonal skills.
• Ability to work effectively within a team environment.
• Organized and detail-oriented approach to technical tasks.

Salary, Benefits & Career Growth

Benefits

• Opportunity to work in a collaborative professional environment.
• Exposure to diverse IT systems and technologies.
• Hands-on experience supporting organizational technology operations.

Career Growth

• Opportunities for professional development and technical skill enhancement.
• Potential career progression within IT support and systems management functions.
• Continuous learning through practical experience and technology-focused projects.

Application Process

Application Process (Website)

Apply only through the official job application process.
Click Apply Now on the website if an application portal is available.

HR Email for Application

Send your updated CV directly