IT Technician – Technical Support & Digital Signage Systems | Jeddah, Saudi Arabia

Location

Jeddah, Saudi Arabia

Job Category

• Information Technology (IT) & Software
• Telecommunications
• Customer Service & Support
• Engineering & Technical

Job Overview

We are seeking a motivated and technically skilled IT Technician to join a growing technology and digital signage team in Jeddah, Saudi Arabia. This full-time opportunity is ideal for professionals with 1–2 years of experience in IT technical support who possess strong troubleshooting abilities and hands-on experience with networking, hardware maintenance, and field service operations. The role combines traditional IT support responsibilities with advanced digital signage and LED display system support.

The successful candidate will be responsible for installing, configuring, maintaining, and troubleshooting IT infrastructure, digital signage systems, LED display solutions, and related technologies. Working closely with clients and internal teams, the IT Technician will ensure reliable system performance, efficient issue resolution, and high-quality customer support throughout installation and maintenance activities.

This position offers excellent career growth opportunities through exposure to IT infrastructure, networking technologies, digital signage platforms, LED display systems, and field service operations. Candidates who are eager to expand their technical expertise and pursue continuous professional development will find significant opportunities for skill enhancement and long-term career advancement.

Key Responsibilities

• Install, configure, and maintain IT systems and end-user devices.
• Troubleshoot hardware, software, operating system, and network-related issues.
• Provide technical support, user assistance, and basic technical training.
• Install and commission LED display and digital signage systems.
• Configure LED controllers, receiver cards, media players, and display management systems.
• Diagnose and resolve display, networking, and content delivery issues.
• Perform preventive maintenance and health checks for LED display systems.
• Support LAN, WAN, Wi-Fi, printer, and CCTV infrastructure.
• Conduct structured cabling installations and interpret wiring diagrams.
• Maintain asset inventories and equipment tracking records.
• Coordinate with clients during installation, maintenance, and support activities.
• Prepare installation reports, maintenance records, and technical documentation.
• Provide onsite installation and field service support as required.

Requirements & Qualifications

Education

• Diploma, Technical Certification, or Degree in Information Technology, Computer Science, Electronics, Networking, or a related field preferred.

Experience

• 1–2 years of experience in IT Technical Support or related technical roles.
• Experience supporting desktop systems, networking infrastructure, and end-user technologies.
• Experience in field service operations is advantageous.
• LED display installation and maintenance experience is preferred.

Technical Skills

• Strong troubleshooting and technical support capabilities.
• Familiarity with LED control systems and digital signage technologies.
• Knowledge of networking concepts, IP configuration, and remote troubleshooting.
• Experience diagnosing hardware, software, and display-related issues.
• Familiarity with CMS platforms and media players is an advantage.
• Ability to read wiring diagrams and perform structured cabling.
• Experience with Windows operating systems and Microsoft 365.
• Basic server administration knowledge.
• Understanding of LAN/WAN networks, Wi-Fi infrastructure, printers, and CCTV systems.

Additional Requirements

• KSA Driving License is preferred.
• Strong communication and customer service skills.
• Ability to work independently and under pressure.
• Willingness to travel when required.
• Strong analytical and problem-solving skills.
• Energetic, responsible, and customer-focused attitude.

Salary, Benefits & Career Growth

Benefits

• Full-time employment opportunity.
• Exposure to IT infrastructure, networking, and digital signage technologies.
• Opportunity to work on diverse technical support and installation projects.
• Dynamic and collaborative work environment.

Career Growth

• Performance-based career growth opportunities.
• Development of expertise in IT support, networking, and digital signage systems.
• Exposure to advanced LED display technologies and field service operations.
• Continuous professional development through hands-on technical experience and project involvement.

Application Process

Application Process (Website)

Apply only through the official job application process.

Click Apply Now on the website.

HR Email for Application

Send your updated CV directly

Please mention “IT Technician” in the subject line of your email.