At Recrenza, all services offered on our platform are delivered digitally. Since we provide online recruitment-related services, no physical products are shipped.
This policy explains how our services are processed and delivered to customers.
1. Digital Services We Deliver
- Resume Writing & CV Optimization
- Job Posting Services
- Featured Job Promotion
- Employer Credits / Recruitment Packages
- Profile Enhancement
- Priority Job Promotion
- Other career-related digital services
2. Delivery Method
All services are delivered online, through one or more of the following methods:
- Email (PDF, Word Document, or link)
- WhatsApp (if shared by the customer)
- Dashboard access (for employers posting jobs)
- Website account (employer job posting access)
3. Delivery Timeline
Our standard delivery timelines are:
- Resume Writing: 24–72 working hours
- CV Optimization: 24–48 working hours
- Job Posting Activation: 1–6 hours
- Featured Promotion: 1–6 hours
- Employer Credits Activation: Instant or up to 1 hour
Note: Timelines may vary based on workload or public holidays.
4. Customer Responsibilities
Customers must provide:
- Correct email ID
- Accurate resume details
- Job posting details
- Employer information
Delays caused by incomplete or incorrect information are not the responsibility of Recrenza.
5. Non-Delivery Situations
Service may be delayed or paused due to:
- Missing information
- Payment failure
- Technical issue
- Fraudulent activity
- Incorrect email
We will notify users by email/phone in such cases.
6. Contact Us
For delivery support, email us at:
📧 help@recrenza.com