Location
Riyadh, Saudi Arabia
Job Category
• Information Technology (IT) & Software
• Customer Service & Support
• Telecommunications
Job Overview
Benya Value Added Services is seeking a motivated IT Support Specialist to join its team in Riyadh, Saudi Arabia. This opportunity is ideal for professionals who are passionate about delivering reliable technical support, resolving IT-related issues, and ensuring smooth day-to-day technology operations within a professional business environment.
The role offers the opportunity to work with modern IT systems while supporting users and maintaining technical infrastructure. Successful candidates will contribute to operational efficiency through effective troubleshooting, user assistance, and technical problem-solving. This position provides valuable professional development opportunities and long-term career growth within the information technology sector.
Key Responsibilities
• Provide technical support to end users and resolve hardware, software, and network-related issues.
• Troubleshoot and diagnose technical problems in a timely manner.
• Assist with system installation, configuration, and maintenance activities.
• Support IT infrastructure and ensure system availability.
• Respond to user requests and provide effective technical solutions.
• Maintain accurate records of support requests and issue resolutions.
• Collaborate with internal teams to improve IT service delivery.
• Follow organizational IT policies, procedures, and security standards.
• Assist in implementing technology upgrades and system improvements.
Requirements & Qualifications
Education
• Diploma or Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field is preferred.
Technical Skills
• Knowledge of computer hardware, software, and operating systems.
• Understanding of networking fundamentals and troubleshooting techniques.
• Familiarity with IT support tools and service desk operations.
• Ability to diagnose and resolve technical issues efficiently.
Soft Skills
• Strong problem-solving and analytical abilities.
• Excellent communication and customer service skills.
• Ability to work effectively in a team-oriented environment.
• Strong organizational and time-management skills.
Experience
• Previous experience in IT support, help desk, technical support, or a related role is preferred.
Salary, Benefits & Career Growth
Benefits
• Professional work environment.
• Opportunity to work with experienced IT professionals.
• Exposure to a variety of technical support and IT operations activities.
• Collaborative and supportive team culture.
Career Growth & Professional Development
• Opportunities to develop technical troubleshooting and support expertise.
• Exposure to enterprise IT systems and operational processes.
• Continuous learning and skill-development opportunities.
• Potential career advancement within IT support, systems administration, and infrastructure roles.
Application Process
Application Process (Website)
Apply only through the official job application process.
Click Apply Now on the website.
HR Email for Application
Send your updated CV directly
Please mention “IT Support” in the email subject line.
To apply for this job email your details to aalmuhaysini@benya.com.sa
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